Deborah Chaddock Brown
Customer Relationship Expert
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Deborah's reality-based lessons are very topical for any business interested in improving their customer service.
March 9th @ Canal Park
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How do you stand out from the competition? Customer Service is something everyone SAYS they offer -but customers want to have long term relationships with those they do business with and that involves more than just "saying" you offer good service.
Deborah's passion has always been and continues to be the customer experience; connecting with customers, understanding their needs, their motivation and looking for solutions to enhance the relationship. It is that passion that led her to create www.MakeorBreakMoments.com.
As a speaker and trainer, Deborah provides her audience with real life solutions and examples that help to market their business, establish their expert status and enhance the customer relationship.
http://www.ohio.com/business/101627073.html Deborah Chaddock Brown Keynote speaker for Annual Goodwill Employees of Distinction Award luncheon.
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Deborah's reality-based lessons are very topical for any business interested in improving their customer service.
March 9th @ Canal Park
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Deborah is an engaging speaker, offering details required to get started in Social Media. Her easy to follow format prepared me to go back and get started in new areas myself.
Cleveland PodCamp
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Kyle Hughes(client)
Kyle hired you as a Business Consultant in 2010
Top qualities: Personable, Expert, Creative
“Deborah is a great public speaker and gives a captive presentation about Marketing! She spoke to my campus group AMA and did a wonderful job!†November 12, 2010
Kyle Hughes(client)
Kyle hired you as a Business Consultant in 2010
Top qualities: Personable, Expert, Creative
Recommendation shared on LinkedIn
AMA Meeting at Kent State University
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Deborah's ability to connect with the audience is amazing. Her engaging style keeps you focused on her insights and the go-to actions so that you can implement improvements immediately. NormaRist
Akron, Ohio 2009
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Deborah presented timely and valuable information on the top social media topics. She was relatable, interesting, and kept us engaged the whole time. We all walked away with a list of tasks we could quickly implement to make an immediate impact. She's an impressive presenter.
Social Media Presentation in Akron, OH, 10/10
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I've known for years that Deborah is a person to watch when it comes to effective use of social media marketing and public speaking. Yet I was blown away by the quality and depth of information provided at a recent seminar she led on Social Media Strategy. Well done, Deborah! Thanks for all the juicy ideas you can easily put to use.
October 2010 at a RistList Luncheon
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Real life examples
Enthusiastic, engaging
Knows her stuff
Very helpful
LINC - social media workshops, Sept 2010 Cleveland, Oh
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