Russell White
"Business in the New Economy" authority How to put your business on Fast Forward
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You were wonderful. The audience loved you
American Rental Association
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Russell J. White, CSP
Russell J. White, president of Pinnacle Solutions, is one of Americas leading business speakers. He is an author, consultant, international speaker, and business expert on putting your business on Fast Forward in the areas of leadership, sales and service.
The Speaker
Over the last 20 years, Russell has given hundreds of speeches with consistent rave reviews and is also eagerly represented by speaker bureaus across the country. He has been a frequent guest on television and radio including his weekly radio show Business in the New Economy. He is considered both a motivational speaker and a business speaker with a range of topics on leadership, sales, and service. The National Speakers Association has given him its highest earned designation of Certified Speaking Professional.
The Consultant
An award-winning business owner and entrepreneur, Russell White has counseled CEOs and top executives from over 500 organizations to significantly improve profitability, sales, and leadership specifically through his Fast Forward Strategic Planning process. He also advises organizations on how to grow the customer base and revitalize and re-energize their workforces.
The Author
Russell has written a number of books on leadership, is a columnist for magazines, and has produced hundreds of client-customized articles. His books, Russells Rules: Just Do This Lead!, Little White Truths: Lessons for Leadership, and Debunking the Designated Decoy: Get to the truth in your organization! have been must reads for managerial study programs for years.
The Volunteer
Russell has served on many volunteer boards including chairing the Winthrop University Small Business Development Center, various community associations including Chambers of Commerce boards and church lay-leadership boards. He has been a fund raiser for the Lymphoma and Leukemia Society, Girls on the Run, and frequently donates his time and talents to non-profit organizations.
The Man
Russell enjoys his life. He is a music fanatic, film buff, avid golfer, and an adventurer. Living life to the fullest is the same approach he uses in his programs: full speed ahead. He also loves to accomplish his bucket list items every year and he is driven to do them all. To relax he finds nothing better than using his culinary skills to entertain friends and family, or playing with his dogs.
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You were wonderful. The audience loved you
American Rental Association
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It is my pleasure to share with you the summary of the evaluation sheets from the participants in your session. You scored a 4.93 out of a possible 5.0. The score does not surprise me as you are always very well liked by our group. Some comments from the participants include: "Russell is very good. I wish all credit union employees could hear Russell, he is that good!" and "The League did a good job in getting Russell back as a speaker for the Annual Meeting" I personally want to say thank you, you are very easy to work with and everyone enjoys hearing you speak.
SC Credit Union League Annual Meeting
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It was great to have you back as the keynote speaker to kick-off the conference! Your contagious enthusiasm and positive vibe created a buzz throughout the conference. You added a healthy dose of excitement as everyone took home some powerful medicine for personal and professional growth. WACRA greatly appreciates your interest and support of our association and our delegates appreciate your personal interaction with them during the conference. We will look forward to another opportunity to work together in the near future.
World Airline Conference
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The information in your Customer Service series was terrific. It has helped us generate a new corporate culture and incorporate a new vocabulary in to the employees' daily work. It wasn't a gimmick or a quick fix, but a well conceived plan to bring out the best in every employee. Well done.
Service Development
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Thank you so much for your presentation. We put you in our toughest time slot with the beach tempting everyone just a few steps away. Your program was obviously something they needed and wanted to hear because we had a record turnout for the session -- not to mention the standing ovation you got at the end! Your information was useful and appropriate for the group, and your funny stories had people wiping away tears from their eyes from laughing so hard. You obviously had taken the time to understand the challenges our attendees face and the situations they encounter everyday. I've already had several attendees tell me they are eager to hear you again, and I hope we can work together in the future.
SC Primary Health Care Staff Retreat
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Your powerful and uplifting message hit home with student athletes, advisors, and athletic directors. I'm certain the lessons they learned will be beneficial for their roles as team leaders. I think this program can best be summed up by one of the attendees. As one student athletes said, "I can honestly say this is going to change the way I'm going to be towards my teammates and peers. It's an experience that has made me a changed person."
SAC Student-Athlete Leadership Seminar
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Your presentation on "How to Implement a Sales and Service Culture" added great value to our annual meeting. Your information was thought-provoking and easily applicable to each of your audiences member's particular situation. The time flew by and many great ideas were generated for everyone with lots of energy evident in the room. Thank you for all you did to make this event a success.
Ohio Mid-Size Credit Union Rountable
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Your entertaining and worthwhile presentation to our senior management was great. As you know many of your ideas and suggestions have been immediately embraced over the years. We were a team in need of direction and your "call to Leadership" forum set the tone and manner in which this team will tackle our initiatives. Your involvement has become part of a strong foundation as we look forward to your upcoming presentations and insightful information.
Leadership Development
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Thank you for your fine presentation at our Executives and Senior Managers meeting last week. It is a challenge to find a speaker who can capture our attendees' attention and inspire them to view their difficult jobs with a fresh perspective. I thoroughly enjoyed your presentation and my opinion was validated by the dozens of attendees who came to speak to you at the end of your presentation. We usually never see that! My colleagues in human resources and I appreciate all the extra time you spent discussing our concerns before the event and then tailoring your presentation for our managers. From start to finish you and your staff were great to work with. We look forward to engaging your services at future meetings.
Executive and Senior Management Meeting
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Thank you for your keynote and duties as the starter for each day of the tournament. I heard great feedback from your keynote presentation and professionalism announcing the golfers on the first hole. We appreciate all of your service and wonderful words you shared with the athletes.
NCAA Division II Women's Golf Championship
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Thanks for a fantastic program. The credit union officials who attended the conference were particularly appreciative of the information you conveyed as it will assist them greatly in their duties as volunteers. We plan to call you again in the future to assist us at NAFCU events in the future.
NAFCU Annual Volunteer's Conference
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It seemed like only yesterday that Ron and I attended the Small Business meeting where you were the featured speaker. After you concluded Ron asked me, "Do you want to talk to him or shall i?" Actually, we both did. Now it is seven years later and you have helped our company grow so much. Our leaders have gained confidence and expertise from your guidance and instruction. You have helped us develop a uniform managerial culture where departments are working together for the overall benefit of the company.
Leadership Development
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It was a pleasure to have you with us in Owensboro for the conference. Both of your sessions received high marks and great comments. In fact your breakout was standing room only and actually received a perfect 5.0 score. Our members appreciated the expertise you brought them and the memorable way in which you presented it. We are looking forward to your participation in our annual convention. Thanks for being the consummate professional and making a difference in our program!
Kentucky Education Conference
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The impact on your sales and service training at Heartland Federal Credit Union has been phenomenal. After only a few sessions, we began to see marked growth on all our primary indicators, and we now have a solid basis for ongoing success. Your real material coupled with your memorable delivery has meant everyone has learned something and applied it successfully. It's obvious you took the time to know our industry and you know people and that blends together for the results we are seeing.
Sales and Service Training
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The Leadership Academy was great. Our core managers learned so much from you, and every meeting I could see it take hold in the workplace as they put what they had learned to work. Instead of generalities, you shared your experience and gave them down-to-earth strategies that really worked. When the series ended everyone in the group hated to see the sessions end and asked upper management to provide follow up sessions so they could continue to learn with you. So we scheduled more sessions!You know the training is phenomenal when busy managers who already have too much to do are asking for more. you knew what they needed and you delivered. That is a big thank you!
Leadership Academy
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Thank you so much for your enlightening and entertaining program. As you can read from the reviews our members were very pleased! In fact, you received the best reviews of all of our speakers. Unfortunately the representatives from Minnesota were not at your program but we will attest to your greatness! Thank you for a wonderful experience.
Leadership Conference
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Your session was extremely well received by our attendees and all evaluations were highly positive. It was a genuine pleasure having you participate in our annual meeting. We look forward to having you back!
ECUC Annual Conference
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Your program series has had a significant impact on our organization. I have observed those who attended and found they are energized and lines of communications have appeared where they were previously absent. We all understand it takes time to change the ways of an organization and your program is effective in delivering on change and with great enthusiasm! Great job!
Leadership Development Series
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Your "F.R.E.S.H. Steps to Success" presentation was thoroughly enjoyable! Your points were clear and memorable, and I find myself remembering them even now, several weeks later. You gave me lots to think about and challenged me to make improvements in my life that will lead to a higher level of success. Thank you! What's more, I enjoyed myself too. Your humor and positive outlook on life gave me a real boost. Thanks again for your inspiration and insight, and I hope to hear you speak again soon.
Food Service Regional Meeting
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Everything you shared was a big hit and I received lots of positive feedback from our employees. Your book was a great take-away, not only as a reminder of the day, but also as a tool they can use with their families for future success. Between the event and the leadership development you have been providing us all year, your name comes up a lot around here. You've become very valuable to our team.
Annual Training Day
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